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Privacy Policy

Privacy Policy

for destiny-matrix.online
Last Updated: October 4, 2024

1. Introduction

Welcome to destiny-matrix.online (the “Service”). By accessing or using our website, mobile applications, and services, you agree to be bound by the terms of this Privacy Policy and Terms of Use (collectively referred to as the “Agreement”). This document is a legally binding public offer and constitutes a contract between you (“User”) and the Administration of the Service.

This Agreement governs your rights and obligations regarding the access and use of the Service, including the collection, use, and protection of your personal data.

2. Definitions

  • Service – The online platform available at https://destiny-matrix.online and any associated applications, offering personalized calculations and access to educational content related to the “Matrix of Destiny” methodology.
  • User – Any individual or entity that accesses, registers, or uses the Service.
  • Administration – The legal owner and operator of the Service, responsible for data processing and content management.
  • Personal Data – Any information that can be used to identify a user, directly or indirectly (e.g., name, email, date of birth, IP address, etc.).
  • Processing – Any action performed on personal data, including collection, storage, use, transmission, or deletion.
  • Tariff – A paid package of services (e.g., one-time calculation, bundle offers).
  • Order – A user-submitted request for a specific service or package.
  • Agreement – The present document, including all amendments and additions.
  • Content – Any text, images, videos, calculations, and other information available on or generated by the Service.

3. What We Offer

Through our Service, users can:

  • Access personalized calculations using the “Matrix of Destiny” methodology;
  • Receive relationship compatibility assessments;
  • Enroll in online learning materials and tools;
  • View, download, and interact with content based on their selected service plan;
  • Submit inquiries, reviews, and engage with content.

All services are offered digitally. By placing an order, you acknowledge that you receive information-based services and waive any claim to refunds except in cases of proven technical error.

4. User Registration and Account Security

To access most features of the Service, you must create an account. You agree to:

  • Provide accurate and current information;
  • Keep your login credentials confidential;
  • Notify the Administration immediately of unauthorized access or security breaches;
  • Not share your account with third parties.

We reserve the right to suspend or terminate accounts that violate the Agreement or compromise Service security.

5. Data We Collect

We collect and process the following categories of data:

  • Directly Provided Data: Full name, gender, date of birth, email address, phone number, payment data (via third-party processors).
  • Automatically Collected Data: IP address, device information, browser type, screen resolution, geolocation, operating system, visit timestamps, user behavior (e.g., clicks, navigation).
  • Cookies & Tracking Technologies: We use cookies to personalize content, enable logins, gather usage statistics, and improve performance.

You may manage cookies through your browser settings.

6. How We Use Your Data

We use your data to:

  • Provide, maintain, and improve our Service;
  • Deliver personalized content and calculations;
  • Process payments and service fulfillment;
  • Send you emails and notifications related to your activity or new features;
  • Respond to your requests and support inquiries;
  • Analyze usage trends to improve user experience;
  • Ensure legal compliance and prevent fraudulent activity.

We do not sell your personal data to third parties.

Depending on your location, our legal basis for collecting and processing personal data may include:

  • Performance of a contract (provision of services);
  • User consent (e.g., newsletter subscriptions);
  • Legitimate interests (e.g., analytics, fraud prevention);
  • Compliance with legal obligations.

8. Third-Party Services and Data Sharing

We may share data with trusted third-party providers, such as:

  • Payment processors (e.g., Stripe, PayPal);
  • Email service providers;
  • Hosting and analytics providers (e.g., Google Analytics);
  • Legal authorities upon lawful request.

We ensure all partners adhere to data protection standards and use your data strictly for intended purposes.

9. Data Retention and Security

We store your data for as long as necessary to provide services or comply with legal obligations.

We implement appropriate technical and organizational measures to safeguard your data, including:

  • Encrypted connections (HTTPS/SSL);
  • Password hashing;
  • Access controls;
  • Regular security audits.

However, no online system is completely secure, and we cannot guarantee absolute protection.

10. User Rights

You have the right to:

  • Access, update, or delete your personal data;
  • Withdraw consent at any time;
  • Request restriction of processing;
  • Lodge a complaint with your local data protection authority.

To exercise your rights, please contact us at info@destiny-matrix.online with the subject line: “Data Request”.

11. Payment and Refunds

  • All prices are listed in USD and may vary depending on your chosen tariff.
  • Payment methods are securely provided at checkout.
  • Refunds are not generally provided, as the services involve digital goods delivered upon order. Refunds may be issued only in exceptional cases as determined by the Administration.

12. Reviews and User-Generated Content

You may leave reviews or comments on the Service. By doing so, you grant us the right to edit, publish, or moderate your content as necessary. You agree not to post content that:

  • Is false, misleading, offensive, or harmful;
  • Contains links to third-party services or promotions;
  • Violates intellectual property rights or legal regulations.

13. Prohibited Use

You agree not to:

  • Use the Service for illegal, harmful, or abusive purposes;
  • Upload or distribute malware, spam, or deceptive materials;
  • Exploit vulnerabilities or attempt unauthorized access;
  • Share copyrighted content without permission.

We reserve the right to block access, delete content, and report violations.

14. Intellectual Property

All content on the website, including texts, formulas, calculations, design, and structure, is protected by copyright and international intellectual property laws.

You may not reproduce, distribute, or publish materials from this website without prior written permission from the Administration. Proper attribution (with a link to the source) is required in all cases of content use.

15. Limitation of Liability

  • The Service is provided “as is” without any guarantees of result or performance.
  • The Administration is not responsible for damages, data loss, or indirect consequences resulting from use of the Service.
  • We are not liable for third-party websites or content accessed via hyperlinks.

You are solely responsible for your interactions with the Service and for evaluating any results or interpretations received.

16. Modifications and Termination

We reserve the right to:

  • Modify the Service, Tariffs, or this Agreement at any time;
  • Suspend or discontinue any part of the Service;
  • Terminate your account for violations.

Any changes will be posted on this page, and continued use of the Service signifies acceptance.

17. Governing Law and Dispute Resolution

This Agreement is governed by the laws of [Insert Country or Jurisdiction]. In the event of a dispute, parties shall first attempt to resolve the issue amicably through written communication.

If no agreement is reached within 30 days, disputes shall be submitted to the appropriate court located in the jurisdiction of the Administration.

18. Contact Information

For questions, concerns, or requests regarding this Agreement or your data, please contact:

Email: info@destiny-matrix.online
Website: https://destiny-matrix.online